4VOO distinct man custom
placing your order
shipping & handling
placing your order
for e-commerce, the only authorized web site is
because we understand how
important both privacy and security are to you, we would like to
assure you that all personal and credit card information included in
your 4VOO.com order is kept confidential and is retained only
by 4VOO for customer service administration.
made shopping online with 4VOO.com quick and easy by using
shopping cart technology.
- on the product’s page, click the “buy now”
button underneath the product’s picture.
- this will direct you to the “soft cart,” which will show you
your order (with adjustable quantity and re-purchase details).
- you will now have the option to either
checkout, or continue shopping.
- beneath your purchase order are recommendations of other
4VOO products to complement the products you are
purchasing – click the “buy now” button beside
the images to easily add them to your shopping cart.
- should you change your mind at any time while shopping, you can
switch quantities or delete any item from your order or even cancel
the entire order.
- when you are ready to check out, click the “check
out” button – this will direct you to a page with two
b. returning customer
- as a new customer, you will need to fill out
your check out options, as a returning customer, you can login with
your username and password for a quick check out.
- new customers will have to fill out your
billing country, and shipping country, and then click
“continue,” - you will also have to option to
create an account for a faster check out for your
- from here you will need to fill out the remainder of your
shipping information, and you will be able to see the contents of
your order with your current total and any additional fees- this is
also where you will need to fill out your payment
information, and where you can add any special
- once you have filled out your information, click the
“process now” button to process your order.
- you will now be directed to your order confirmation page, that
also has your 4VOO order number, make sure to retain this
number for future reference, either by copying it down, or printing
- select the quantity of the product you wish to buy. click the
"add to cart" button next to the item. you can check the
contents of your order and your current total at any time during
shopping by clicking the "view my order"
if any of the information you enter is not valid, you will be
returned to the order form and asked to correct
sensitive information provided to us for online
purchases is sent securely over the internet to our web site server
and cannot be intercepted by a third party during transmission. any
purchase data or personal information 4VOO gathers from you
will never be shared with another company without your prior
permission. 4VOO only keeps information so that we may contact
you concerning your order, as well as improve your overall shopping
you can be assured of both safety and
security at 4VOO.com shop online. your personal information
included on the order form is sent to us in an encrypted format that
can only be decoded by the two computers using it. a secure connection
is maintained until the checkout process is completed or
once your order has shipped, you will receive a shipment
confirmation by e-mail.
if you are not satisfied with your purchase, please contact
4VOO.com for a return authorization number. upon authorization
you will receive a credit towards purchase of other 4VOO
products. we can accept returns only if product are unused or
used less than 20%, and if you return the product within thirty (30)
days from the date you received it.
we do not refund or
accept returns on cosmetics/make-up products.
returns are to be
shipped to 4VOO via a prepaid, insured, traceable method such
as UPS, FedEx, or insured Parcel Post. our address is:
4001 SW 47th Avenue
regrettably, shipping and handling fees for returns are not
refundable. if you received free shipping with your order, the cost of
shipping will be deducted from your refund credit.
- orders placed after 12:00 PM EST will be processed the next
- please allow any postponement of deliveries during statutory
- delivery within 7-14 business days, or
- upgrade to delivery within 7 business days
- service Monday through Friday
- delivery will be calculated automatically in the shopping cart
and will show on your total price
- express delivery within 3 business days
- service Monday through Friday
- delivery will be calculated automatically in the shopping
cart and will show on your total price
- next-day delivery within 1-2 business days
our preferred carrier is UPS. USPS and FedEx may be
used for deliveries to areas not serviced by UPS.
free shipping to the U.S., Canada, UK, and
- applies only to standard service in Canada and surface parcel in
U.S. for orders $150 and over (gift sets excluded)
- delivery within 7-14 business days
- military APO shipped via Canada Post/USPS and may take
additional days to deliver
we regret any inconvenience caused by an incorrect order. please
notify us at 4VOO.com and return it to us via UPS, FedEx, or
insured Parcel Post. we will reimburse you for the return shipping fee
and waive shipping costs of replacement
although we do not foresee any delays, demand for our products may
exceed supply and an out-of-stock will occur. should this happen, you
will be notified of any items that are out of stock by e-mail. we will
ship in-stock merchandise immediately and backorder out of stock
merchandise under the original 4VOO order
backordered items will be shipped, as they
become available. you will only be charged for items when they are
shipped. the remainder of your order, including shipping, will be
charged when your backordered merchandise is sent.
you like to change your order, please contact us at 4VOO.com
immediately since all orders are filled on a timely
to quickly learn the status of your order, please
us at 4VOO.com. include your order number with your
customer service hours:
Monday-Thursday: 8:30 AM - 4:30 PM EST
Friday: 8:30 AM - 3:00
• before beginning any skincare regime, consult your physician or